At Modern Hanger Designs, we want you to be completely satisfied with your purchase. Our return policy is designed to make the return process as easy and hassle-free as possible, ensuring you have the best experience with our products.
Return Eligibility
If you are not fully satisfied with your order, you may return any unused and unopened items within 30 days of the purchase date for a full refund. We ask that all items be in their original packaging to ensure they are returned in perfect condition. Please note that we cannot accept returns on items that have been used or damaged.
How to Initiate a Return
To initiate a return, simply contact our customer service team at [email protected]. Provide your order number and the reason for the return, and we will guide you through the process. We will provide you with a return shipping label for your convenience.
Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. If approved, your refund will be processed within 5-7 business days. The refund will be credited back to your original payment method.
Exchanges
If you wish to exchange an item for a different style or color, please follow the return process first, then place a new order for the desired item. This ensures you receive the correct product as quickly as possible.
Contact Us
Should you have any questions or need assistance with a return, feel free to reach out to us at [email protected]. We’re here to help and want to ensure you are completely satisfied with your experience at Modern Hanger Designs.
Thank you for trusting us with your purchase!